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East of England Ambulance Service NHS Trust

ambulance trust · England · code RYC

This page reports published statistics; it is not medical advice and does not rate the trust.

In September 2026, NHS England gives a mean Category 1 response time of 8 minutes 42 seconds for East of England Ambulance Service NHS Trust. That is down 7% from 9 minutes 22 seconds in September 2024.

For Category 2 calls the mean response time in September 2026 was 41 minutes 21 seconds. That is down 1% from 41 minutes 41 seconds in September 2024.

The Care Quality Commission's latest published overall rating for East of England Ambulance Service NHS Trust is “Requires improvement”, published on 13 July 2022.

Ambulance response times

Category 1: mean response time
8 min 42 sec
September 2026 · NHS England
Standard: The Handbook to the NHS Constitution asks ambulance trusts to respond to Category 1 calls in 7 minutes on average. Source
Category 1: 90th centile response time
16 min 28 sec
September 2026 · NHS England
Standard: The Handbook to the NHS Constitution asks ambulance trusts to respond to 90% of Category 1 calls in 15 minutes. Source
Category 2: mean response time
41 min 21 sec
September 2026 · NHS England
Standard: The Handbook to the NHS Constitution asks ambulance trusts to respond to Category 2 calls in 18 minutes on average. Source
Category 2: 90th centile response time
1 hr 28 min
September 2026 · NHS England
Standard: The Handbook to the NHS Constitution asks ambulance trusts to respond to 90% of Category 2 calls in 40 minutes. Source
Category 3: mean response time
2 hr 26 min
September 2026 · NHS England
Category 3: 90th centile response time
5 hr 46 min
September 2026 · NHS England
Standard: The Handbook to the NHS Constitution asks ambulance trusts to respond to 90% of Category 3 calls in 120 minutes. Source
Category 4: mean response time
2 hr 38 min
September 2026 · NHS England
Category 4: 90th centile response time
7 hr 32 min
September 2026 · NHS England
Standard: The Handbook to the NHS Constitution asks ambulance trusts to respond to 90% of Category 4 calls in 180 minutes. Source
9 min 47 sec8 min 04 sec September 2024September 2026
18 min 16 sec14 min 57 sec September 2024September 2026
57 min 20 sec27 min 21 sec September 2024September 2026
2 hr 4 min55 min 38 sec September 2024September 2026
3 hr 30 min1 hr 17 min September 2024September 2026
8 hr 42 min3 hr 3 min September 2024September 2026
5 hr 11 min1 hr 39 min September 2024September 2026
12 hr 5 min3 hr 57 min September 2024September 2026
Category 1: mean response time
September 20249 min 22 sec
October 20249 min 42 sec
November 20249 min 39 sec
December 20249 min 47 sec
January 20258 min 53 sec
February 20258 min 45 sec
March 20258 min 19 sec
April 20258 min 36 sec
May 20258 min 25 sec
June 20258 min 28 sec
July 20258 min 37 sec
August 20258 min 32 sec
September 20258 min 45 sec
October 20259 min 03 sec
November 20258 min 58 sec
December 20258 min 39 sec
January 20269 min 14 sec
February 20268 min 45 sec
March 20268 min 09 sec
April 20268 min 04 sec
May 20268 min 17 sec
June 20268 min 51 sec
July 20268 min 49 sec
August 20268 min 46 sec
September 20268 min 42 sec
Category 1: 90th centile response time
September 202417 min 42 sec
October 202418 min 03 sec
November 202418 min 11 sec
December 202418 min 16 sec
January 202516 min 48 sec
February 202516 min 21 sec
March 202515 min 18 sec
April 202516 min 23 sec
May 202515 min 50 sec
June 202515 min 42 sec
July 202516 min 14 sec
August 202515 min 59 sec
September 202516 min 16 sec
October 202516 min 48 sec
November 202516 min 40 sec
December 202516 min 19 sec
January 202617 min 21 sec
February 202616 min 26 sec
March 202614 min 57 sec
April 202615 min 17 sec
May 202615 min 29 sec
June 202616 min 48 sec
July 202616 min 35 sec
August 202616 min 18 sec
September 202616 min 28 sec
Category 2: mean response time
September 202441 min 41 sec
October 202451 min 32 sec
November 202451 min 33 sec
December 202457 min 20 sec
January 202541 min 23 sec
February 202536 min 55 sec
March 202532 min 25 sec
April 202536 min 18 sec
May 202532 min 11 sec
June 202532 min 51 sec
July 202532 min 35 sec
August 202530 min 55 sec
September 202535 min 59 sec
October 202540 min 41 sec
November 202537 min 27 sec
December 202536 min 43 sec
January 202647 min 04 sec
February 202637 min 11 sec
March 202628 min 15 sec
April 202627 min 21 sec
May 202629 min 47 sec
June 202637 min 33 sec
July 202634 min 51 sec
August 202634 min 17 sec
September 202641 min 21 sec
Category 2: 90th centile response time
September 20241 hr 29 min
October 20241 hr 51 min
November 20241 hr 51 min
December 20242 hr 4 min
January 20251 hr 32 min
February 20251 hr 18 min
March 20251 hr 8 min
April 20251 hr 17 min
May 20251 hr 7 min
June 20251 hr 8 min
July 20251 hr 7 min
August 20251 hr 3 min
September 20251 hr 15 min
October 20251 hr 23 min
November 20251 hr 17 min
December 20251 hr 18 min
January 20261 hr 40 min
February 20261 hr 19 min
March 202657 min 33 sec
April 202655 min 38 sec
May 20261 hr 2 min
June 20261 hr 20 min
July 20261 hr 13 min
August 20261 hr 11 min
September 20261 hr 28 min
Category 3: mean response time
September 20242 hr 22 min
October 20243 hr 3 min
November 20243 hr 4 min
December 20243 hr 30 min
January 20252 hr 5 min
February 20252 hr 2 min
March 20251 hr 37 min
April 20252 hr 2 min
May 20251 hr 42 min
June 20251 hr 43 min
July 20251 hr 41 min
August 20251 hr 32 min
September 20252 hr 0 min
October 20252 hr 29 min
November 20252 hr 9 min
December 20252 hr 2 min
January 20262 hr 41 min
February 20261 hr 59 min
March 20261 hr 21 min
April 20261 hr 17 min
May 20261 hr 28 min
June 20262 hr 3 min
July 20261 hr 59 min
August 20261 hr 55 min
September 20262 hr 26 min
Category 3: 90th centile response time
September 20245 hr 38 min
October 20247 hr 25 min
November 20247 hr 30 min
December 20248 hr 42 min
January 20254 hr 57 min
February 20254 hr 55 min
March 20253 hr 44 min
April 20254 hr 49 min
May 20254 hr 0 min
June 20254 hr 3 min
July 20253 hr 58 min
August 20253 hr 34 min
September 20254 hr 39 min
October 20255 hr 59 min
November 20255 hr 18 min
December 20254 hr 46 min
January 20266 hr 13 min
February 20264 hr 43 min
March 20263 hr 10 min
April 20263 hr 3 min
May 20263 hr 28 min
June 20264 hr 58 min
July 20264 hr 40 min
August 20264 hr 32 min
September 20265 hr 46 min
Category 4: mean response time
September 20242 hr 55 min
October 20244 hr 24 min
November 20244 hr 30 min
December 20245 hr 11 min
January 20253 hr 22 min
February 20253 hr 29 min
March 20252 hr 26 min
April 20253 hr 24 min
May 20252 hr 49 min
June 20253 hr 2 min
July 20252 hr 42 min
August 20252 hr 34 min
September 20253 hr 6 min
October 20252 hr 42 min
November 20252 hr 43 min
December 20252 hr 22 min
January 20262 hr 16 min
February 20261 hr 54 min
March 20261 hr 41 min
April 20261 hr 39 min
May 20261 hr 45 min
June 20262 hr 21 min
July 20262 hr 17 min
August 20261 hr 56 min
September 20262 hr 38 min
Category 4: 90th centile response time
September 20247 hr 5 min
October 202410 hr 39 min
November 202410 hr 35 min
December 202412 hr 5 min
January 20257 hr 43 min
February 20258 hr 19 min
March 20256 hr 16 min
April 20258 hr 3 min
May 20256 hr 45 min
June 20257 hr 15 min
July 20256 hr 19 min
August 20255 hr 50 min
September 20256 hr 56 min
October 20257 hr 32 min
November 20258 hr 9 min
December 20255 hr 48 min
January 20266 hr 14 min
February 20265 hr 25 min
March 20264 hr 5 min
April 20263 hr 57 min
May 20264 hr 3 min
June 20265 hr 52 min
July 20265 hr 10 min
August 20264 hr 48 min
September 20267 hr 32 min

Care Quality Commission rating

The Care Quality Commission's latest published overall rating for East of England Ambulance Service NHS Trust is “Requires improvement”, published on 13 July 2022. CQC page for this provider.

Comparing the UK nations

England measures planned-care waits from referral to treatment against an 18-week standard, and diagnostic waits against six weeks. Scotland and Wales measure differently, so their figures are not directly comparable (NHS England notes that each UK country has its own targets and standards).

Where East of England Ambulance Service NHS Trust sits in the ladder of power

The bodies above East of England Ambulance Service NHS Trust and the council areas it serves. How the ten levels work.

  1. Level 4: County councils, combined authorities and metro mayors

    • East of England Ambulance Service NHS Trust this page

  2. Level 6: National government

  3. Level 7: Regional blocs and supranational bodies

  4. Level 8: The UN and global treaty bodies

  5. Level 9: The IMF, World Bank and global finance

    • International Monetary Fund (IMF) The UK has been a member since 27 December 1945 and has a quota of SDR 20,155.1 million (IMF country page for the United Kingdom).
    • World Bank Group (WBG) The UK holds 3.75% of voting power in the IBRD (data as of 30 June 2026) and 6.92% in IDA (as of 30 June 2026), according to the World Bank's voting tables.

  6. Level 10: G7, G20, Davos and global forums

    • G7 The UK is one of the seven members.
    • G20 The UK is a G20 member.

Related figures

NHS waiting list (England) · NHS employment

Sources

NHS trusts and health boards · how these figures are presented · built 15 October 2026