The Ministry of Justice published a one-year progress report on its AI action plan in September 2026, and the Home Office has reported pilots in policing. The figures below are quoted from those records.
This page quotes 6 findings from three official records by MoJ and Home Office, published between July 2025 and September 2026. The most recent comes from MoJ in September 2026 and covers justice staff.
Probation
12,000+
probation officers with the Justice Transcribe AI tool (MoJ, September 2026) · see the record
Probation
1.5 million+
meetings summarised by Justice Transcribe, October 2025 to September 2026 (MoJ) · see the record
Probation
50%
less note-taking time in Probation Service AI pilots (MoJ, July 2025) · see the record
Prisons
8.6 million
messages from seized prison phones analysed by AI (MoJ) · see the record
Policing
15
police forces in the 101 AI call-routing pilots (Home Office) · see the record
Probation
The MoJ reports that its Justice Transcribe tool, after successful pilots, has been scaled to over 12,000 probation officers.
“Following successful pilots, the tool has been scaled to over 12,000 probation officers and is delivering measurable impact.”
The MoJ reported in July 2025 that AI pilots in the Probation Service had shown a 50% reduction in note-taking time.
“In the Probation Service, AI pilots have already shown a 50% reduction in note-taking time, allowing officers to focus on risk management, monitoring and face-to-face meetings with offenders.”
The MoJ reports that through its 'AI for All' programme all staff now have access to a secure enterprise version of Copilot Chat.
“Through the ‘AI for All’ programme, we scaled general-purpose AI productivity tools across the MOJ, providing all staff with access to a secure enterprise version of Copilot Chat”
The MoJ reports that AI-driven language analysis trialled across the prison estate has analysed over 8.6 million messages from 33,000 seized phones.
“This technology, which uses AI-driven language analysis, has already been trialled across the prison estate and has analysed over 8.6 million messages from 33,000 seized phones.”
The Home Office reports that during pilots in 15 police forces, an AI call-routing system on the 101 line diverted non-police issues, such as damage-only road traffic incidents, fly tipping and noise complaints, to the right agencies.
“During pilots in 15 police forces it successfully diverted non-police issues including damage-only road traffic incidents, fly tipping and noise complaints to the right agencies.”
The MoJ reports that its Justice Transcribe tool, after successful pilots, has been scaled to over 12,000 probation officers. See the record.
Is AI used on the police 101 line?
The Home Office reports that during pilots in 15 police forces, an AI call-routing system on the 101 line diverted non-police issues, such as damage-only road traffic incidents, fly tipping and noise complaints, to the right agencies. See the record.
What we left out
We only publish results that an official source reports as having happened. We leave out forecasts, targets, estimates of what AI could or may do, announced investment that has not yet happened, and findings from bodies that are not on our official sources list. How we choose what to include.