The Office for Statistics Regulation wrote to Chris Roebuck and Andrea Prophet about data on NHS app

30 June 2025 · Ed Humpherson, Office for Statistics Regulation

The letter is dated 30 June 2025. The Office for Statistics Regulation published it as Ed Humpherson to Chris Roebuck and Andrea Prophet: Data on NHS app; it links to 2 official records. Below are 4 passages from the letter in the regulator's own words.

What the Office for Statistics Regulation wrote

“The first press release, Major NHS App expansion cuts waiting times, was published by the Department of Health and Social Care on 28 April 2025 and the second press release, Patients to receive reminders and test results via the NHS App, was published jointly by the Department of Health and Social Care and NHS England was published on 7 June 2025.”

“When published, the underlying data and analysis supporting these statements had not been made available in the public domain.”

“In addition, sources for figures should be cited and appropriate explanation of context, including strengths and limitations, communicated clearly alongside figures.”

“We consider that intelligent transparency should be the default approach for communicating data and analysis so that public bodies build trust and confidence in how data are used and, crucially, in the policies and wider decisions based on them.”

From Ed Humpherson, Office for Statistics Regulation, letter of 30 June 2025. Read the full letter.

Records the letter links to

• Major NHS App expansion cuts waiting times
• Patients to receive reminders and test results via the NHS App

Receipt