Caroline Dinenage corrected a written answer on Bank Services: Non-binary People

13 December 2016 · Commons written answer · Women and Equalities

Sarah Champion (Labour, Rotherham) asked written question 56057 on 5 December 2016. Caroline Dinenage answered on 8 December 2016 for the Women and Equalities, and Caroline Dinenage corrected the answer on 13 December 2016. The corrected text no longer gives the figure 149. Altogether 203 words differ between the two versions.

The question

To ask the Minister for Women and Equalities, if she will take steps to encourage banks to include a non-binary gender option on their official documents.

Original and corrected answer

Struck through: original only. Bold: correction only.

Original	Corrected
~~The Equality~~ and ~~Human Rights Commission is the regulator~~ for ~~the public sector equality duty set out~~ in ~~section 149 of the Equality Act 2010. The Commission uses a range of levers~~ to ensure ~~local authorities~~ and ~~other public bodies~~ comply with the ~~requirements of~~ the ~~duty, from provision of guidance through~~ to ~~enforcement activity where it considers there to be~~ a strategic benefit. In light of the Brighton University report highlighted by the Honourable Member, the Commission will be writing to the Local Government Association (LGA) drawing its attention to the findings of the research and of the Commission’s evidence of the key equality challenges facing lesbian, gay, bisexual and transgender people, and asking the LGA to remind local authorities of their legal obligations under the public sector equality duty.	We encourage all service providers, including financial services, to provide a welcoming environment for all customers, including transgender and non-binary customers. To support this aim, we published ‘Providing services for transgender customers: a guide’ in November 2015 to help service providers ensure transgender people are welcomed, included and valued as customers, clients, users or members, and to ensure they are treated fairly and appropriately. It also aims to help service providers comply with the law. We welcome the fact that some banks, such as the Metro Bank, allow customers to select non-binary as a gender option.

Original

Corrected

~~The Equality~~ and ~~Human Rights Commission is the regulator~~ for ~~the public sector equality duty set out~~ in ~~section 149 of the Equality Act 2010. The Commission uses a range of levers~~ to ensure ~~local authorities~~ and ~~other public bodies~~ comply with the ~~requirements of~~ the ~~duty, from provision of guidance through~~ to ~~enforcement activity where it considers there to be~~ a strategic benefit.
In light of the Brighton University report highlighted by the Honourable Member, the Commission will be writing to the Local Government Association (LGA) drawing its attention to the findings of the research and of the Commission’s evidence of the key equality challenges facing lesbian, gay, bisexual and transgender people, and asking the LGA to remind local authorities of their legal obligations under the public sector equality duty.

We encourage all service providers, including financial services, to provide a welcoming environment for all customers, including transgender and non-binary customers.
To support this aim, we published ‘Providing services for transgender customers: a guide’ in November 2015 to help service providers ensure transgender people are welcomed, included and valued as customers, clients, users or members, and to ensure they are treated fairly and appropriately. It also aims to help service providers comply with the law.
We welcome the fact that some banks, such as the Metro Bank, allow customers to select non-binary as a gender option.

The question and answer on the Parliament website.

Receipt

Read from	https://questions-statements-api.parliament.uk/api/writtenquestions/questions/652396?expandMember=true
Date read	15 October 2026
SHA-256	`e991521bd53e8d556ff048adc9187fb3af9aefe51c2de6cfa7f946d5e9ec3ec2`