Credit controllers: average salary and pay in the UK
Full-time credit controllers in the UK earned a median £28,532 in the year to 5 April 2025, according to the ONS Annual Survey of Hours and Earnings (ASHE): 27% less than the £39,039 median for all full-time jobs.
What the figures show
It is in the lowest-paid third of the 382 occupations (72nd from the bottom).
The middle half of full-time jobs paid between £25,020 and £34,408.
Median full-time pay: women £28,226 a year, men £29,016 a year.
ASHE counts roughly 27,000 employee jobs, 81% full-time.
Since 2021 it has risen 14.8%, from £24,844, slower than the 25.0% for all jobs.
The Annual Population Survey counts 29,000 people in this line of work across the UK.
Pay distribution, 2025 provisional
| Gross pay | Full-time, annual | Full-time, weekly | Full-time, hourly | All, annual | All, weekly | All, hourly |
|---|---|---|---|---|---|---|
| 10th percentile | £23,234 | £471.20 | £12.63 | £15,970* | £323.80* | £12.67 |
| 20th percentile | £24,806 | £491.70 | £13.29 | £21,403 | £444.50 | £13.30 |
| 25th percentile | £25,020 | £498.70 | £13.45 | £22,936 | £469.80 | £13.56 |
| 30th percentile | £25,612 | £520.50 | £13.94 | £24,236 | £478.90 | £13.95 |
| 40th percentile | £27,260 | £555.80 | £14.64 | £25,290 | £507.20 | £14.65 |
| Median (50th percentile) | £28,532 | £574.10 | £15.70 | £26,981 | £544.80 | £15.68 |
| 60th percentile | £30,604 | £613.00 | £16.66 | £28,664 | £574.30 | £16.45 |
| 70th percentile | £32,958 | £670.80 | £17.85 | £31,605 | £625.80 | £17.44 |
| 75th percentile | £34,408* | £690.50 | £19.08 | £32,762 | £664.10 | £18.77 |
| 80th percentile | – | £723.30* | £19.65* | £34,504* | £691.40* | £19.57* |
| Mean | £30,288 | £623.20 | £16.70 | £27,701 | £564.80 | £16.71 |
Pay since 2021
| ASHE year | Full-time, annual median | Full-time, weekly median | Full-time, hourly median | All, annual median | All, weekly median | Jobs (thousands, indicative) |
|---|---|---|---|---|---|---|
| 2021 revised | £24,844 | £484.10 | £13.06 | £23,905 | £466.60 | 25 |
| 2022 revised | £26,447 | £511.90 | £13.74 | £25,444 | £489.30 | 25 |
| 2023 revised | £26,713 | £530.00 | £14.24 | £25,846 | £515.50 | 26 |
| 2024 revised | £28,063 | £555.70 | £14.89 | £27,234 | £529.40 | 25 |
| 2025 provisional | £28,532 | £574.10 | £15.70 | £26,981 | £544.80 | 27 |
Credit controllers by region
UK: 29,000 (± 6,600), April 2025 to March 2026.
Annual Population Survey (Nomis)
What credit controllers do
Credit controllers perform financial, administrative and other tasks in relation to credit control and debt collection. (ONS SOC 2020, 4121)
Also covers: credit control clerk, credit controller, debt management associate, loans administrator, authorisation clerk, collections officer, credit administrator, loan processor, credit claim coordinator, credit control administrator, credit control assistant, credit control officer, debt management adviser, debt recovery clerk, financial difficulties adviser, income recovery officer and recovery officer (debt).
- Receives requests for credit submissions and lending proposals
- Arranges for investigations of the credit worthiness of individuals or companies
- Deals with any enquiries or difficulties concerning the acceptance or rejection of credit applications
- Checks that accounting, recording and statutory procedures are adhered to for all credit transactions
- Arranges for the collection of arrears of payment
Entry is most common with GCSEs/S grades but is also possible with other academic qualifications. Professional qualifications are available and may be required for some posts.
Related
Administrative occupations: finance (median £30,587) · Book-keepers, payroll managers and wages clerks · Bank and post office clerks · salary percentile · UK real pay growth · Median
ASHE Table 14: 2021 2022 2023 2024 2025 · coding index · notes · 15 October 2026